Wednesday, June 19, 2019
Microsoft RMS Signature Capture with the VeriFone MX 860
Here's a short video demonstrating how the MX860 works with RMS:

A few "gotchas" and other notes on using these devices:

1)  The magnetic stripe reader cannot be used to swipe drivers licenses if your using RITE Express Customer Setup or Age Verification - you must either use a 2D barcode scanner or the magnetic stripe reader embedded on your POS monitor.

2)  Communications with the 860 can cause a slight delay in RMS's operation which can make macros no longer usable.  For example, if you have an RMS macro to tender a credit card it may not function as expected.

3)  The workflow shown is literally everything that the device does outside of debit cards at which point the unit can be injected to ask for a pin.

It will NOT ask the customer to choose debit or credit - the cashier chooses.

It will NOT allow a customer to swipe any time they choose - it must be while the credit card swipe form is visible on the POS.

The background images are somewhat customizable but there are definitely limits.  In the demo video you can see we've set the background to contain the RITE logo.

We hope that's helpful!
Microsoft Dynamics Retail Management System

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