Sunday, February 23, 2020
How to access RITE's log files
RITE plug-ins generate log files to track when certain events occur or when something goes wrong.  By tracking this information it makes it much easier for us to analyze or resolve issues.  To location our log files, please look in the following locations:

Windows XP or Windows Server 2003:  "C:\Documents and Settings\All Users\Application Data\RITE\[Program Name]\Logfile.txt".

Windows Vista, Windows 7, or Windows Server 2008:  "C:\ProgramData\RITE\[Program Name]\LogFile.txt".

NOTE: By default the Application Data and ProgramData folders are hidden, so if you can't see the folder go into the Control Panel -> Folder Options -> click on the View tab -> then choose the option inside Hidden files and folders that says Show hidden files or folders.  Once you've selected this option hit the apply button.  Now you should be able to see the directory.

Microsoft Dynamics Retail Management System

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RITE - Retail Information Technology Enterprises - Experts in Retail Point of Sales Technology
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